Platform EULA — Staff

This Platform End-User License Agreement ("Platform EULA") applies to staff users — administrators, dispatchers, and field technicians — granted access to the OnSyteOps operations platform.

Access is granted solely to perform duties assigned by your employer or contracting entity. Personal use, sharing of credentials, or transferring access to third parties is prohibited.

Customer data, route information, pricing, payroll, and operational metrics accessible through the platform are confidential. You must not disclose, export, photograph, or retain copies outside the platform without written authorization.

Your role (admin, technician, dispatcher) controls what you can see and do. Do not attempt to bypass role restrictions, escalate privileges, or access data unrelated to your assigned work.

You will keep the device used to access the platform updated and lock-screen protected, will not install untrusted software that could capture credentials, and will report lost devices immediately.

Photos captured at job sites may be subject to AI-assisted quality audits and may be shared with the customer. Submitting falsified, staged, or misleading photos is grounds for immediate termination of access.

Job start, completion, mileage, and notes recorded in the platform are the official record of work performed. Knowingly submitting inaccurate information may result in disciplinary action and is prohibited.

You will not (a) attempt to access another user's account; (b) introduce malware; (c) reverse engineer the platform; (d) export bulk customer data; or (e) use the platform to harass coworkers or customers.

Activity in the platform — including logins, queries, edits, location pings, and photo uploads — is logged for security, compliance, and performance review.

Access may be revoked at any time, with or without cause. On termination of employment or assignment, your access ends immediately and all platform data must remain with the company.

The platform is provided to staff users without personal warranties. The company's liability to any individual staff user related to the platform is limited to the maximum extent permitted by law.

This Platform EULA is governed by the laws of Delaware, USA.